Terms of Service
By using the services on the www.svaugust15th.in, you are agreeing to the following terms of service
All information, products and services displayed on the website constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. www.svaugust15th.in website has the right to accept or reject your offer without assigning any reason thereof.
In order to use the www.svaugust15th.in website , you (The User) have accepted the following terms and conditions given below. SV AUGUST 15th reserves the right to add, delete, alter or modify these terms and conditions at any point of time.
You (The User) are therefore advised to read carefully these terms and conditions every time you use the website
- We have made every effort to display the color of our products that appear on the site as accurately as possible. However, as the actual colors you see will depend on electronic equipment. Colour variance may vary
- SV AUGUST 15th will not be responsible for any damage suffered by users from use of the services on www. svaugust15th.in. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.
The prices and availability of products are subject to change without prior notice at the sole discretion of SV AUGUST 15th
- Request for cancellation of orders once placed on www. svaugust15th.in shall be handled on a case to case basis and may be denied in case SV AUGUST 15th deems it necessary to do so.
- SV AUGUST 15th reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.
- If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by SV AUGUST 15th for re-delivery shall be claimed from the User placing the order.
- The User agrees to give accurate, authentic and true information. SV AUGUST 15th reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, SV AUGUST 15th has the right in its sole discretion to reject the registration and debar the User from using the services of www.svaugust15th.in without prior intimation whatsoever.
- . SV AUGUST 15th will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The User must exclusively use his/her own card on the site.
- SV AUGUST 15th shall not entertain any complaints after 3 days, once the order is delivered.
SV AUGUST 15th has both an online presence and offline retail locations and the policy for both is different.
Cancellations of orders placed on our website are allowed without any issues before the products are shipped from our warehouse. Orders once shipped cannot be cancelled
Refunds and product exchanges are provided against orders up to 7 days from dispatch of package to the customer as per our records. Refunds and Exchanges will only be processed once we verify that the items have been returned to us in a pristine condition and unopened and unutilized state. In case of any special cases kindly feel free to contact us.
If you choose to exchange/return an item, you will need to courier the product back to us on the address mentioned below. We request you to use a reliable courier service for the same.
Please write the following information on a sheet of paper and put it in your return parcel:
- Order No
- Reason for returning parcel
Address - 1-57/69/1/134 and 1_57/66 plot no 66 and 69 Beside Indian bank,
Gachibowli to kondapur main road, Gachibowli , Hyderabad – 500032
SHIPPING AND DELIVERY
- Delivery Charges – Delivery Charges Apply on Order Value of Rs.1.00 to Rs.999 - Rs.99 and Orders Above Rs.999 is free delivery [ applicable for Hyderabad City and also rest of india ]
- Express Delivery : We deliver Within 3 hours in areas surrounding 10 kms of SV AUGUST 15th store [ Hyderabad ] and Packages shipped with express shipping [ all over India ] would take 2 - 4 Business Days
- We require complete address with phone number to ship the goods. No dispatches will be made without a valid phone number and communication address
- Why is the delay in estimated delivery time:
Delivery times are influenced by product availability, geographic location of the delivery, your shipping destination and the courier partner's time-to-deliver in your location. In such cases, SV AUGUST 15th would not be liable for any delays in delivery
Saturdays, Sundays, Government Holidays and Festive holidays are NOT included as business days.
It is possible that the courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Saturdays, Sundays and this is factored in to the delivery dates.
- Seller does not/cannot ship to my area. Why?
Whether your location can be serviced or not depends on:
- If you haven't provided your pincode or If the provided pincode is not serviceable
- Legal restrictions, if any, in shipping particular products to your location
- The availability of courier partners in your location
PAYMENTS AND REFUND POLICY
Payments policy :
- We accept Credit card, debit card, net banking and UPI
Refund Policy :
- We do not encourage refunds under any circumstance. We do accept only if it’s a transit damage or In an absolute genuine case, returns are subject to extensive scrutiny by our team
Refunds will only be processed once we verify that the items have been returned to us in good condition, unopened and unutilized state.
Therefore the time frame may vary depending on the complexity of the case.
- We accept cancellations only before the product is shipped from our warehouse.